Frequently Asked Questions
Do you offer certificates?
Yes, a verifiable certificate is available upon completion and passing assessments.
Are the sessions scheduled for Canadian time zones?
Live cohorts run across Pacific, Mountain, Central, Eastern, and Atlantic time zones.
What about accessibility?
High-contrast materials, transcripts, and screen reader-friendly layouts are provided.
How is pricing structured?
We offer cohort, self-paced, and private coaching tiers. Taxes follow provincial rules in Canada.
Do you have a refund policy?
Yes. Full refund within 7 days of purchase for self-paced, and before second live session for cohorts.
Are live sessions recorded?
Select live sessions are recorded and shared with your cohort for 90 days.
What are the technical requirements?
A modern browser, camera/mic for mock interviews, and stable internet connection are recommended.
How do I get support?
Email responses are typically under 24 hours. For urgent matters, our support line: +1 236-555-0948.